The IT Help Desk Support Analyst position reports directly to the Information Technology Manager and is responsible for providing support and system integrity of our technologies used by our administration staff and clients within the corporate IT policy and requirements of the Regional Recreation Corporation of Wood Buffalo (RRC). The IT Help Desk Support incumbent will assist with maintaining training and documentation, maintaining inventory, managing door card swipe security systems, printer and copier support with basic maintenance, troubleshooting and maintenance of hardware and software components, web maintenance and development, and other duties as assigned by the IT Manager.
*Please note this is a temporary role - Term of contract to be determined.
Essential Skills and Experience:
Desirable Skills and Experience:
PHYSICAL REQUIREMENTS &WORKING CONDITIONS:
All employees are responsible and accountable for Regional Recreation Corporation’s health and safety policy. All employees at every level should be familiar with the requirements of the Alberta Occupational Health and Safety legislation as it relates to their work processes.
The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.